What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and the wallet identifiers linked to your bKash, Nagad, or Rocket account. This is necessary to verify your identity, process deposits and withdrawals, and keep your account secure. We also collect
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device and session data automatically — browser type, IP address, and pages visited — to detect unusual access and prevent unauthorised logins. Payment transaction records are kept to satisfy our internal audit requirements and to resolve any disputes you raise about a transfer. We do not
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sell this data to third parties or use it for purposes outside your account relationship with us. Cookie data collected during your session helps us remember your wallet preference and language setting so you do not have to re-enter them each time. You can clear cookies
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at any time through your browser or mobile device settings. Use of this platform and the data practices described here are subject to your local law and the eligible regions in which our services are available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.